How does GoFundMe work and make its money? (2024)

GoFundMe is one of the most popular ways to raise money worldwide.

The crowdfunding company, which says $15billion has been raised on its site since 2010, is often used to help families and groups aftertragedy, but has also been used tosolicit donationsfor everything from wedding dresses to veterinary bills.

Last spring, after a 2-year-old Des Moines boy was struck in the head by stray gunfire, 382 donors combined to give nearly $14,000 for medical expenses.

Eugene Kiruhura, the senior pastor at Urbandale's Shalom Covenant Church, created a GoFundMe recently to benefit five Des Moines siblings whose mother died during childbirth in August and whose father died Dec. 31 in a car crash. As of Wednesday morning, more than $250,000 had been raised from about 4,000 donations.

More:Pastor raises tens of thousands for Des Moines children orphaned after icy car crash

Here are some facts about GoFundMe:

What is GoFundMe?

The San Diego-based company describes itself as the world's largest "social fundraising platform." Since 2010the company raisedmore than $15billion in donations from 120million donors.

In 2021 one donation was made every second and 1 in 3 fundraisers were started for someone else, according to the company.

How does it work?

Think of it as PayPal for a cause. It essentially is a secure way to collect and distribute electronic payments or donations. Users create campaigns to address a need. They seta goal, or how much they hope to raise, then describe why they need the moneythrough stories and photographs.

Kickstarter and Indiegogo are similar crowdfunding sites, but those sites usually host fundraisers for startup companies or projects.

How are donations solicited?

Campaigns start by sharinglinks among friends through email and other social-networking sites, according to the company.But they can quickly go viral. In the event of national tragedies, donors can go directly to GoFundMe to find campaigns and choose where to donate.

More:Could your Facebook fundraiser or GoFundMe land you a big tax bill? Here's what to know before you start one

How are donations collected and distributed?

Donations are routed through GoFundMepayment processors. They are typically released only to the named beneficiary. Sometimes donations willbe released to campaign organizers who have a direct, personal connection to the beneficiary.

Are donations capped?

No. Donations often exceed stated goals. In those cases, the campaign organizer can elect to continue receiving money.

Does GoFundMe get a cut?

Yes. GoFundMe is a for-profit company. On fundraisers for individuals or businesses it chargesa 2.9%payment-processing fee on each donation, along with 30 cents for every donation. That means if a campaign raised $1,000 through 10 donations of $100 each, GoFundMe would collect about $32.

Transaction fees are 2.2% plus the 30-cent fee per donation for fundraisers for charities.GoFundMe no longer charges a platform fee, so it is free for people to start a campaign. The company asks donors to leave a voluntary tip after making a donation.

So, GoFundMe profits from tragedies?

Yes. Its business model is built on the number of donations it processes. In 2016, the company projected revenues of $100 million and the company was valued at $600 million, the last year for which those figures were available, according to the San Diego Union-Tribune.

Do all fundraisers make money?

High-profile fundraisers often make news. But manyfizzle without coming close to their goals.The goal for thefundraiser made by the 2-year-old Des Moines shooting victim's familywas to make $100,000.

When two of the five men convicted in the shooting were sentenced in December Mai's grandmother Mary Dieng said the family was left unhoused in part because of medical bills related to his treatment.

Can GoFundMe be used forscams?

Certainly, there are reports of GoFundMe scams.One common method is for scammers to hijack existing pictures and stories and direct donations to their own sites.Otherssimply create fake sympathy campaigns.

In 2018 three New Jersey people were charged after an infamous GoFundMe campaign whichraised $400,000 after a couple claimed they wanted to raise money for a homeless veteran who gave them his last $20 when their car ran out of gas. Prosecutors said the couple spent the money on luxury goods and gambling and gave just $25,000 to the homeless man.

All three people pleaded guilty to federal or state charges stemming from the case.The money was refunded by the company.

How do I protect myself?

Stick to accounts verified by the company. They have been vetted and should be safe.

If you are suspicious about an account, contact the campaign organizer or contact GoFundMe directly.

Are funds guaranteed?

Yes. GoFundMe guarantees funds raised go to the victims and their families.

If the company, a law enforcement agency or a user finds campaigns are misused, donors are fully protected and will receive a refund. If a campaign organizer does not deliver funds to the intended recipient, GoFundMe will donate the undelivered amount to the right person.

Can GoFundMe freeze accounts?

Yes. If questions arise, the company will hold funds unless the beneficiary is verified.

How do I donate?

GoFundMe only accepts payments through credit cards, debit cards, PayPal and Apple Pay.

How does GoFundMe work and make its money? (2024)

FAQs

How much does GoFundMe take on a $100 donation? ›

No fee to create a fundraiser

There's no fee to start or manage your fundraiser. However, to help us operate safely and securely, one small transaction fee (2.9% + $0.30, which includes debit and credit charges) is deducted per donation.

How does the GoFundMe site make money? ›

GoFundMe is a for-profit company. It charges a 2.9% payment-processing fee on each donation, along with 30 cents for every donation. That means if a campaign raised $1,000 through 10 donations of $100 each, GoFundMe would collect about $32.

What happens to the money on GoFundMe if the goal is not met? ›

Even if you don't reach your goal, you can withdraw every cent, minus the transaction fees. This is unlike other donation platforms that take an all-or-nothing approach, meaning you can only receive the donations if you reach your target. It's free to sign up and start a campaign on GoFundMe.

What is the hidden cost of GoFundMe? ›

A transaction fee of 2.9% + $0.30 is automatically deducted from each donation, so you never have to worry about paying a bill.

What are the hidden fees for GoFundMe? ›

GoFundMe charges a transaction fee of 2.9% plus $0.30 for individuals or businesses, while charities are charged 2.2% plus $0.30.

What is the downside of GoFundMe? ›

Transaction fees: GoFundMe transaction fees can be up to 8% per donation. Payment delays: Depending on your payment processor (i.e PayPal or WePay), payments can take up to 7 days to 30 days before being made available for use by campaigners via their GoFundMe account dashboard.

Do I pay taxes on GoFundMe? ›

If the money raised on GoFundMe is for a personal cause, such as medical expenses or home repairs, it is typically considered taxable income. However, if the money is raised for a charitable cause, it may not be subject to taxes.

How long does it take to get paid from GoFundMe? ›

Individual donations process in 1-14 business days before being included in a transfer. Each transfer includes all processed (available) donations. Transfers initiate daily, unless you change to weekly or monthly. It takes 2 - 5 business days for transfers to reach the bank account after leaving GoFundMe.

Is it illegal to use GoFundMe for personal gain? ›

The answer is: Yes, you could—because it's a crime. Specifically, such theft is among many types of crimes that are classified as white-collar crimes.

Is there a better alternative to GoFundMe? ›

BetterWorld. BetterWorld tops the list of GoFundMe alternatives for several reasons. The first reason is its flexibility. In addition to hosting a crowdfunding campaign, you can also do a variety of other fundraisers, including online auctions, giveaways, peer-to-peer fundraising events, and monthly giving arrangements ...

Can people donate past your goal on GoFundMe? ›

You start a GoFundMe by telling your story and setting a goal. Then, you'll be ready to share your fundraiser with your friends, family and social media networks to begin collecting donations. Every donation is yours to keep, whether or not you reach your goal.

How long does it take for GoFundMe to hit your bank account? ›

The process of setting up and verifying transfers can take 3-7 business days or longer to complete. Then, once your first transfer is sent, it will take on average 2-5 business days for the funds to safely be deposited into the bank account on file.

Why does GoFundMe charge 15%? ›

In place at GoFundMe since 2017, The Tip amount is meant to support the platform itself, covering operational costs and enabling the platform to continue to deliver its services. The platform adds 15% at checkout. Yes, you read that correctly, 15%. It's the default amount they ask of donors to cover site fees.

Who pays the fees on GoFundMe? ›

The transaction fee is automatically deducted from each donation. It covers the costs of credit and debit charges, safely delivering donations, and helps us offer more ways to donate—through credit, debit, PayPal, Apple Pay, or Google Pay. This is the only fee deducted on GoFundMe to cover all your fundraising needs.

What is 2.9% of $100 mean? ›

- 2.9% of $100 is $2.90.

Is there a better option than GoFundMe? ›

Other important factors to consider when researching alternatives to GoFundMe include reliability and ease of use. We have compiled a list of solutions that reviewers voted as the best overall alternatives and competitors to GoFundMe, including Givebutter, Donorbox, Classy, and Fundly.

Does GoFundMe charge per donation? ›

One small transaction fee is automatically deducted per donation—that's it. Everything else goes directly to your cause, because that's what matters most.

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